SHIPPING RETURNS & REFUNDS

Our team at docknock.pk is dedicated towards providing you an easy and comfortable shopping experience. Our carefully designed, hassle-free refund policy offers you a full refund or re-dispatch if your order comes back to the pharmacy given to any problem or concern regarding the shipping to your address. For this we do not charge any extra shipping cost to you hence giving you a pleasant shopping experience.

It is advisable to trail your parcel if you want to avoid such conditions. In case you opt for re-dispatch, you will have to pay the extra shipping charges. Note: No refunds will be provided on orders where the shipping countries do not allow import of medicines. It is the responsibility of the customer to give all the important and requisite documents for timely clearance of shipment to the post or customs of the shipping country. MegsEngage.com does not play any role in dealing with the customs and other related issues once the parcel is being shipped.

A prescription and non-prescription product cannot be returned once it has been dispensed. According to the pharmaceutical law,prescription drugs are non-returnable. Therefore it is vital to consult your physician concerning your medicines before placing an order. If you have to change the product ordered, or you experience any side effects by the medicine, instantly contact your doctor. According to the written recommendation of your physician, the dispensed product will be replaced by any other brand or dosage form. In such a case we do not charge extra for the replacement.

Shipping charges will be applicable to resend the parcel to the same address in case you have missed your delivery and your local post has returned the parcel to us. For any further query or assistance, feel free to call us on our toll-free number: 1-800-986-4714. You can also reach us by sending an email at info@medsengage.com In accord with the FDA regulations, we destroy all prescription returns.

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